Bringing Out the Best in Yourself at Work:
How to Use the Enneagram System for Success


Companion training tools and Train-the-Trainer Program available.

Multiple Languages

Chinese (Long Form)
McGraw-Hill Taiwan
ISBN 986-157-003-9

Chinese (Short Form)
Higher Education Publisher
ISBN 7040189763

Indsigt Forlag
ISBN 87-990403-2-8

ESF éditeur
ISBN 978-2-7101-1902-9

Heureum Publishing Company
ISBN 89-90872-16-2

Ediciones Urano
>> Purchase Here

Siam Enneagram Consulting
ISBN 974-94869-3-5 and 978-974-7018-25-7

by Helen Palmer

Helen Palmer is the author of five books on human consciousness, including two international best sellers - The Enneagram and The Enneagram in Love & Work. Together with David Daniels, M.D., she conducts public workshops and professional trainings through The Trifold School for Enneagram Studies.

The Enneagram is arguably the oldest human development system on the planet, and like all authentic maps of consciousness, it finds new life in the conceptual worldview of each succeeding generation. Because of its enduring value, the Enneagram map has moved through time like seed that blossoms in the cracks of human history when it is needed. Then it goes dormant again, lying unnoticed in plain sight, often for protracted periods of time, as public attention turns elsewhere.

I'm especially delighted that Dr. Lapid-Bogda's book positions the Enneagram in the language and framework of contemporary organizations. In doing so, she creates a context in which terms like "professional development, conflict management, and high performance teamwork" seem comfortably at home within a map of human evolution.

Drawing from an impressive background of OD and consultancy experience, she writes for those of us who work in today's pressure cooker of rapid change and quick decisions weighted with lasting consequences. Her skill lies in quietly directing attention to the inner patterns that impede our working well with each other. And rather than focus on outer behaviors, she skillfully shows the reader how each type is inwardly organized to participate in key areas of business activity.

Most of us wouldn't think of going to work every day as a professional development program, yet our patterns are constantly triggered by the job and the people around us. You'll find that knowing your type will help you to recognize when automatic patterns start to engage. Sixes for instance, can tell when their thinking becomes doubtful, and Sevens will recognize a flood of interesting plans. Nines may find themselves suddenly waking up to discover their attention has wandered off, and so on for all nine profiles.

All of this is encouraging, because you can recognize your two selves. The self that acts on automatic, and a secondary aspect of yourself that can watch the mechanics of your own mind. In our time, there is practically no education for the observing self, yet you will be using witnessing consciousness (self-observation) to discover your type, and later on - to recognize and relax the patterns that do not bring out your best in the key areas of work described in this book.

The Enneagram originally came about as a map to assist self-observation. Its power still lies in "educating" the observing self that is already free of automatic conditioning. At a time when corporate survival depends on working cooperatively with each other, history's oldest professional development tool is being renewed because we need to understand each other's point of view.

One commonly asked question about the system is "which type is most suitable for a specific job?" or "How can we build an ideal team?" And the answer is "Find mature human beings." People aren't hired for their type. They are hired for their skills, their creativity, past experience, and whether they act like grown ups. This book is an excellent guide for understanding how different types of people can learn to communicate effectively, perform well on teams, manage conflict and lead with compassion. The way to use the Enneagram system for success in these key areas, is by way of knowing yourself and others as they actually are, which as the title suggests, brings out the best in ourselves at work.

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Table of Contents

Introduction The introduction explains the book's purpose and structure, describes the Enneagram's roots and applications, and provides a perspective on the evolving fields of management theory and organization development.

Chapter 1: Discovering Your Enneagram Style
The first chapter, "Discovering Your Enneagram Style," contains exercises and conceptual models to help readers identify their Enneagram styles. Readers begin their self-assessment with two warm-up exercises and then move to an activity in which they rank-order nine different paragraphs — each paragraph describing a different Enneagram style — in order to determine which style best matches their own thoughts, feelings, and behaviors. Readers then learn additional information about the Enneagram system as a way to further clarify which style best describes them.

Chapter 2: Communicating Effectively
This chapter explains how to remove the communication barriers associated with each Enneagram style — when either sending messages (speaking style, body language, and blind spots), or when listening to others. The Enneagram style-based patterns of communication are demonstrated through real stories about people of each Enneagram style, followed by a detailed analysis of that person's behavior. The chapter concludes with specific exercises for improving communication with others.

Chapter 3: Giving Constructive Feedback
This chapter describes the what, why, and how of giving constructive feedback. The first section of the chapter provides examples of how individuals of each Enneagram style may err when giving feedback to someone else, regardless of the recipient's Enneagram style. The second section of the chapter provides a clear and effective technique for giving feedback to anyone, regardless of Enneagram style — the Feedback Formula. Finally, the chapter reviews how to adjust the Feedback Formula to individuals of each Enneagram style.

Chapter 4: Managing Conflict
Through nine different stories, this chapter explains the following: (1) how to dramatically improve your ability to manage your reactions during conflict in order to keep most interpersonal conflict from occurring or escalating, and (2) how to tailor your conflict resolution approach to the Enneagram style of the other person. Using the "pinch-crunch conflict model," the chapter identifies the anger triggers ("pinches") and conflict-related behavior typical of each Enneagram style, provides instruction for approaching individuals of these styles during conflict ("crunches"), and offers specific methods for using your pinches and crunches as opportunities for your own self-awareness and growth.

Chapter 5: Creating High-Performing Teams
This chapter describes how to create high-performing teams. Using a real team case study, this chapter explains and analyzes how individuals of each Enneagram style behave on teams, using the following team frameworks:
  • Team goals
  • Team interdependence
  • Task and relationship roles of team members
  • Individual behavior during the four team development stages – Forming, Storming, Norming, and Performing
The chapter concludes with specific activities for using this information to create high-performing teams.

Chapter 6: Leveraging Your Leadership
This chapter shows how to bring out the strongest leadership skills for each Enneagram style by examining the following:
  • Leadership paradigms – nine worldviews based on assumptions and beliefs that influence how we behave and what we tend to overlook
  • Leadership strengths of each style
  • Leadership derailers – weaknesses, directly related to Enneagram style, that often impede a leader's success
  • Descriptions of how the leadership strengths of each Enneagram style, when used to excess, become leadership weaknesses
  • Analyses of the common leadership behaviors of each style
  • Three ways leaders of each style can dramatically improve their leadership performance

Chapter 7: Transforming Yourself
"Transforming Yourself" provides a total of five developmental activities specifically designed for each Enneagram style – three for daily use, one for changing style-based mental patterns, and one for transforming style-based emotional habits. These activities and exercises are easy to understand and follow.

"Resources" is a bibliography with a select list of books and websites for both the Enneagram and the behavioral sciences.

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Enneagram Teachers

Claudio Naranjo, M.D.
Enneagram pioneer and author of Character and Neurosis: An Integrative View
    "This is the first Enneagram book that I have endorsed. The Enneagram typology is a powerful tool for self-understanding, which is, in turn, the gist of emotional healing and a major factor in personal evolution. And here is a good book undertaking to bring the Enneagram to the business world at a time when it has become apparent that the business world controls the world and that our fate depends on the psycho-spiritual condition of those in it."
Don Riso and Russ Hudson
Founders of THE ENNEAGRAM INSTITUTE and authors of the bestselling The Wisdom of the Enneagram and Personality Types
    "This solid, well-written book will be of interest to those new to the Enneagram and to people who already know the system and are looking for ways to apply it in the business world. The author gives clear, sensible information about how each type thinks and behaves — as well as its assets and short-comings — in the most practical business situations — from communicating, giving feedback, and dealing with conflict, to teambuilding and leadership. Avoiding business jargon, it succeeds in being fresh and graceful, and from an author who clearly cares about how to help people become their best in a world that is too often impersonal and dehumanizing."
David N. Daniels, M.D.
Clinical Professor, Department of Psychiatry and Behavioral Sciences, Stanford Medical School and author of the bestselling book, The Essential Enneagram
    "This well written, practical, and clear book moves the Enneagram teachings significantly forward into the world of business applications. Dr. Lapid-Bogda provides both rich examples and meaningful insights in bringing the Enneagram into any organization. She masterfully interweaves her vast experience in organizational problem solving, executive coaching, leadership development, effective communications, and conflict management with her deep knowledge and respect for the Enneagram system. Bringing Out the Best in Yourself at Work reflects Ginger's dedication, warmth, and powerful mind. This is a vital read for anyone interfacing the Enneagram with organizations."
Kathy Hurley and Theodorre Donson
Co-authors of the bestselling What's My Type? and creators of The Enneagram of Transformation® Certification and Training Program
    "We are impressed! Entertaining, knowledgeable, readable, and insightful, Bringing Out the Best in Yourself at Work is replete with stories, examples and applications of how the nine Enneagram types operate in the workplace. Ginger Lapid-Bogda has observed carefully how people of each type think, feel and behave, and she encourages her readers similarly to observe themselves for self-improvement. Her style is fresh, light and bright."
Thomas Condon
Enneagram teacher and author of The Enneagram Movie & Video Guide
    "A winner! This book is both a solid accessible introduction to the Enneagram and a fine overview of the system's applications at work. It is useful at every turn, offering many practical suggestions to successfully enhance communication and resolve conflicts. Full of real-world examples, Bringing Out the Best in Yourself at Work also offers detailed advice on how to apply the Enneagram to team building and effective leadership. Use it to change old patterns and succeed at new challenges."
Jerome P. Wagner, Ph.D.
Internationally known Enneagram teacher and author of The Enneagram Spectrum of Personality Styles
    "I've known Ginger as a lively savvy presenter; now I know her as a clear persuasive writer. She's done a fine job of taking critical consulting areas such as communicating effectively, managing conflict, creating high-performance teams, developing leadership, etc. and running them through the filter of the nine Enneagram personality styles, showing how these general concepts appear at work in nine different epiphanies. Her book will make an oft-consulted, very useful contribution to both the business and Enneagram communities."
Michael J. Goldberg, J.D.
Organizational consultant and author of The 9 Ways of Working
    "A fine book about bringing the Enneagram to business, filled with many useful, real world examples. Anyone who works with people should read this book!"

Organization Development Consultants

W. Warner Burke, Ph.D.
Edward Lee Thorndike Professor of Psychology & Education, Teacher's College, Columbia University, First Executive Director of the Organization Development Network, and author of Organization Change: Theory and Practice
    "There is growing evidence that people who are above average regarding self- awareness are likely to be high performers, particularly with respect to leadership and management. The Enneagram is a sound, tried and true technique for enhancing one's self-awareness. This book is very user friendly in this regard because Ginger Lapid-Bogda's explanation and interpretation of the Enneagram way of learning more about one's self is unsurpassed. I enthusiastically recommend taking the trip with her."
Beverly Kaye, Ph.D.
Founder/CEO of Career Systems International and co-author of the internationally best-selling Love 'Em or Lose 'Em: Getting Good People to Stay
    "Thank you, Ginger. You've given us a way to unravel one of life's biggest mysteries — how to communicate clearly with the important people in our lives. You took a complex system and made it accessible and useful to your readers. This is a superb practical tool for all professionals who are determined to improve their working relationships with customers, clients, bosses, co-workers or direct reports. Her explanation of the Enneagram makes it exceedingly accessible to the lay-person, and the exercises in the book give her readers a chance for actual skill practice! A must have for your 'go-to' bookshelf."
Saul Eisen, Ph.D.
Professor of Psychology, Founder, Graduate Program in Organization Development, Sonoma State University
    "In this remarkable book, Ginger Lapid-Bogda clearly communicates the essence of the Enneagram, and its practical applications for effective leadership in organizations. As a colleague in a range of projects with her, I have long admired her competence and grace as a teacher, trainer, and consultant. I'm delighted to see this material become widely available for people who seek a deeper understanding of the dynamics of interpersonal and team behavior. They will find that, and more — a transformative perspective for their own development as leaders, professionals, and persons. The illustrative stories, short activities, and crisp, accessible explanations make this a resource book readers will return to again and again — and recommend to their friends!"
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Enneagram Monthly - Review by Jerry Wagner >> download pdf
OD Practitioner Online - Review by Maurice Monnette >> download pdf
Talk Journal - Review by Ruth Shinnick >> download pdf

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